Our Services

Our vision is to provide services that will facilitate innovation and responsiveness to evolving consumer needs within the mobile web channel.

Mobile Web Solutions provides professional services for the mobile web. This consists of consulting, application development and channel management services to assist organisations in the building of a mobile web channel.

Our services are focused to helping organisations establish, operate, market and maintain their mobile web channel. Services are broken down into four main areas:

Opportunity analysis and evaluation - to help define the opportunity;
Development and maintenance - to build and maintain your investment;
Operations - to realise your investment over time; and
Marketing - to drive uptake and utilisation.

Opportunity analysis and evaluation

Organisations that are considering the mobile web channel often wonder what opportunities are available and what their return on investment or business case will be. Our consulting services help organisations work through these initial stages by coupling our expertise of the mobile web channel and your industry and customer knowledge to build business cases and return on investment models.

Development and maintenance

Smartphones, and particularly the iPhone, have great browsers that are able to view normal web pages. Unfortunately, with the smaller screen, the customer experience is often compromised when they come to your website. Your customer interaction needs will determine whether you need to simply make your website mobile aware or build and distribute a downloadable application for your customers.

Our development and maintenance services allow you to cost-effectively build your mobile web channel and include project management, business requirements specification, development, testing and quality assurance.

Operations

To realise your investment in the mobile web you must consider the operational environment that your solution runs within and the metrics and feedback that you're receiving from your customers. Our operations services offers analytics analysis for insights to customer behaviour and utilisation and channel governance consulting to ensure that you stay in control of your channel over time.

Marketing

Mobile Web Solutions marketing services assist customers drive uptake and utilisation of their mobile web channel. Our services include the promotion of your application to the Internet as well as working with you on how to best communicate your new channel to your customers.